cancel
Showing results for 
Search instead for 
Did you mean: 

Customer Service ? What Service ?

mcclim
Grafter
Posts: 111
Registered: 06-04-2007

Customer Service ? What Service ?

Ok First off Thanks to James for the quick reply to my ticket number 20624526.

But I am afraid to say that after James replied to teh ticket, the replies from the other CSC persons, went rapidly down hill!!!

We started off as this will take 10 days is now a month, how long will this take tomorrow ? Your Guess is as good as mine.

To be honest I was considering leaving plus.net but the quick and accurate reply by James helpped to change my mind about staying.....

Neil
2 REPLIES
csogilvie
Grafter
Posts: 5,852
Registered: 04-04-2007

Customer Service ? What Service ?

Quote
We started off as this will take 10 days is now a month, how long will this take tomorrow ? Your Guess is as good as mine.


What is "this"?
mcclim
Grafter
Posts: 111
Registered: 06-04-2007

Customer Service ? What Service ?

The ticket started out as a question about the Max Upgrades As I had receieved an email from +NET at the start of October saying I would be upgraded, then nothing has happened since then. So I raised a question about it, I was then told this would be done within 10 days, the next reply on the ticket said it would be one month.