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Could someone take a glance

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Could someone take a glance

Hi,

I dont want to make you guys work extra or overtime as I am satisfied with the job you guys are doing. However my last ticket was closed prematurely while it required some action. So before this ticket closes I would appreciate if someone can have a look.

Thanks

Ticket ID: 4856661
1 REPLY
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RE: Could someone take a glance

> I dont want to make you guys work extra or overtime as I am satisfied with the job you guys are doing. However my last ticket was closed prematurely while it required some action. So before this ticket closes I would appreciate if someone can have a look.
Hi again Zeeshan,
Your ticket was in a pool that isn't monitored at this time of night, I've passed it through to Escalations to be looked into.
Regards,
Mike
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