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Could someone explain why i'm getting all these errors?

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Could someone explain why i'm getting all these errors?



I got upgraded from 2mbit to 5.6 mbit around 7 days ago.
As times gone on my disconnection problems are getting worse, and tonight it's been every 10 minutes for either my connection to stall for a minute, or for me to get disconnected. Online gaming is near enough impossible...so now in my spare time, I cannot download, play games,...and trying to chat on MSN has almost turned me insane.
16 REPLIES
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Could someone explain why i'm getting all these errors?

Because you arE with PN my friend........
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Could someone explain why i'm getting all these errors?

im feeling that im not getting anything for my money

im a gamer. what does plausnet give me for my 21.99?
if i want to p2p a bit (and i dont much) what do i get for my money?
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Could someone explain why i'm getting all these errors?

Unfortunatly your dial up connection doesn't show what type of errors they are.

They they are HEC errors or OCD errors then it is usually down to problems with the phone line.

Errors under dslmax are much much easier to show up now your line is being stretched to capacity.
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Could someone explain why i'm getting all these errors?

mourby, i'm not on dialup :|
I'm on 5.6mbit maxdsl, and am averaging between 200 - 2000 errors per connection.

What is the point of XP detecting problems but then having no way of finding out what they are?
suec45
Grafter
Posts: 566
Registered: 02-10-2007

Could someone explain why i'm getting all these errors?

See this thread :-

http://portal.plus.net/central/forums/viewtopic.php?p=369965#369965

Its happening to a lot of people, started for me last night.
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Could someone explain why i'm getting all these errors?

I know you aren't on a dialup connection but as (it seems) you use normal ADSL modem rather than a router, you connect via the Dial-Up-Networking aspect of windows.

There may be more information available from your modem to tell you what sort of errors you are getting, eg:

Quote
Super Frames 12938 12936
Super Frame Errors 0 0
RS Words 0 0
RS Correctable Errors 0 0
RS Uncorrectable Errors 0 0
HEC Errors 0 0
OCD Errors 0 0
LCD Errors 0 0
ES Errors 0 0
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Could someone explain why i'm getting all these errors?

Ahh yes, the modem is a Speedtouch 330.

Any ideas how I would get hold of the errors log?
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Could someone explain why i'm getting all these errors?

Thinking back to dial-up, i beleive under the properties there is a tick box labelled something like "Record a log file for this connection" and states a place to save logs to.
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Could someone explain why i'm getting all these errors?

Nope, doesn't seem to be anything in XP :[
hitachi
Grafter
Posts: 343
Registered: 05-04-2007

Could someone explain why i'm getting all these errors?

Try Dr. speedtouch
Whilst you are there get the high speed driver if you are not already using it.
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Could someone explain why i'm getting all these errors?

High speed driver? I was using the ones that came with the CD but downloaded and installed the XP ones found on this page around 15 minutes ago:

http://www.speedtouchdsl.com/support.htm

So far i've been connected for 5 minutes and not one error!

Is there a high speed driver? Or is that what i'm using?

Thanks BTW, why couldn't PN support suggest something like this instead of ignoring me? :x
hitachi
Grafter
Posts: 343
Registered: 05-04-2007

Could someone explain why i'm getting all these errors?

There is a high speed driver made for max on the page I linked to,it may help may not but is worth a try.
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Could someone explain why i'm getting all these errors?

Thanks i'll give it a go.

I spoke too soon about my problems being sorted, i've been disconnected twice in the past 5 minutes Cry
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Could someone explain why i'm getting all these errors?

Routers are usually better at stabilising a connection than a usb modem, so you may want to try that. You could also raise a ticket and ask for your SNR Target to be increased?