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Contrary to what support says - Gaming speeds are not fixed

benskia
Grafter
Posts: 108
Registered: 17-09-2007

Contrary to what support says - Gaming speeds are not fixed

In the tickets / support section, there is a message that says Gaming Speeds have been resolved.

No they haven't.

I've tried Call of Duty 2 just now, and cannot get a ping below 150.

That's just rubbish. A few weeks ago, I was in the 30's on loads of servers.

Sort it out. I'm getting owned by all my work mates & they reckon it's just 'cos I'm rubbish.
I keep tellin' 'em it's plusnet that's rubbish, but they think it's just an excuse.

Moderators note by John (johnessex) Capitals in title reduced to lower case as per the Link:rules
22 REPLIES
N/A

Contrary to what support says - Gaming speeds are not fixed

tell them to take a looka t your ping then Wink

There haev been a few complaints about this over the last few days, so i would say its not fully fixed, even though PN say it is.
N/A

Contrary to what support says - Gaming speeds are not fixed

Well maybe just me, but :

82.94.234.194:27015
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 61 | 61 | 0 | 0 | 16 | 0 |
| lo0-plusnet.ptn-ag1.plus.net - 0 | 60 | 60 | 125 | 226 | 375 | 297 |
| ge0-0-0-103.ptn-gw1.plus.net - 0 | 60 | 60 | 109 | 223 | 360 | 282 |
| gi1-1-22.ptn-gw5.plus.net - 0 | 60 | 60 | 125 | 222 | 360 | 281 |
| 195.47.243.185 - 2 | 60 | 59 | 125 | 249 | 406 | 297 |
| pos2-0.gsr12416.ams.he.net - 4 | 60 | 58 | 219 | 325 | 500 | 469 |
| 154.41.66.216.in-addr.arpa - 0 | 60 | 60 | 140 | 234 | 375 | 296 |
| 0.so-6-0-0.xr1.d12.xs4all.net - 12 | 60 | 53 | 125 | 219 | 328 | 312 |
| 0.so-3-0-0.cr1.d12.xs4all.net - 42 | 60 | 35 | 125 | 229 | 437 | 375 |
| 82.94.234.194 - 45 | 60 | 33 | 187 | 268 | 390 | 313 |
|________________________________________________|______|______|______|______|______|______|

www.bbc.co.uk
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 61 | 61 | 0 | 0 | 15 | 0 |
| lo0-plusnet.ptn-ag1.plus.net - 0 | 61 | 61 | 31 | 107 | 188 | 79 |
| ge0-0-0-103.ptn-gw1.plus.net - 0 | 61 | 61 | 15 | 101 | 157 | 78 |
| gi1-1-22.ptn-gw5.plus.net - 0 | 61 | 61 | 15 | 100 | 156 | 78 |
| rt0.thdo.bbc.co.uk - 0 | 61 | 61 | 31 | 103 | 219 | 63 |
| 212.58.238.149 - 2 | 60 | 59 | 31 | 104 | 156 | 47 |
| www51.thdo.bbc.co.uk - 2 | 60 | 59 | 31 | 101 | 156 | 78 |
|________________________________________________|______|______|______|______|______|______|

Cs (1.6) is unplayable.

Dunno if its just my end though :S

gutted Sad
N/A

Contrary to what support says - Gaming speeds are not fixed

Normally have a ping of around 40 on jolt.co.uk server sand atm its 210 Sad

NOT SORTED !!!!! Evil Evil Evil Evil Evil

Help !!!!

forgot to mention this is on UT2004
N/A

Contrary to what support says - Gaming speeds are not fixed

I'm finding the game I play unplayable too, for the past few hours even logging on has become an issue.

Please try resolve this asap.
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Contrary to what support says - Gaming speeds are not fixed

Hi,

benskia - Can you post a tracert to the game server? A speedtest on ADSLGuide would also be useful as it shows both the upload and download speeds. The problems we've had with gaming should now be resolved, but that doesn't mean there isn't a problem elsewhere.

ogreene - I notice that the ping times are high on the first hop on our network. For the people that were having problems before this was usually a normal ping time. Can you also run a speedtest on ADSLGuide to see if there's any problems with the speed?
Community Veteran
Posts: 1,653
Registered: 13-06-2007

Contrary to what support says - Gaming speeds are not fixed

just to let you know it looks like theres some speed problems with the adslguide speed checker

I just did this test (linky)and got nowhere near what i get on the PN speedchecker and the speeds i am getting on my P2P downloads

(and yes I did shutdown my P2P software!)
N/A

Contrary to what support says - Gaming speeds are not fixed

Hi Cheesy

ADSLguide speed test result

According to plusnet speed checker im getting:

24-01-2006 21:13:00 -- 1682.4

so yea speed issue atm then as well Sad
benskia
Grafter
Posts: 108
Registered: 17-09-2007

Contrary to what support says - Gaming speeds are not fixed

Hi.
ADSLguide's speed check gave me a miserable result.
Somewhere around 300.

The plus net one though said about 1600.

I know which I believe!
Community Veteran
Posts: 1,653
Registered: 13-06-2007

Contrary to what support says - Gaming speeds are not fixed

can i suggest you try: http://speedtest.bulldogdsl.com as there seems to be a fault with the adslguide one
N/A

Contrary to what support says - Gaming speeds are not fixed

How long before +net admit the truth. Its not going to get fixed at all!

All I see is loads of posts from CS asking for traces and ping tests.

The cynic in me thinks its merely a delaying tactic.

Im used to pwning people in BF2 but now it seems I'M everyone elses biatch! Shockedops:
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Contrary to what support says - Gaming speeds are not fixed

Hi,

I've had a word with one of the network engineers about this and he's identified and fixed a problem. Can you try again and let me know if there's any difference?
Community Veteran
Posts: 1,653
Registered: 13-06-2007

Contrary to what support says - Gaming speeds are not fixed

well adslguide speeds seem to have gone back up to full which was the only slow site i was getting
benskia
Grafter
Posts: 108
Registered: 17-09-2007

Contrary to what support says - Gaming speeds are not fixed

It does seem better now TBH.
Can you tell him to do that around 9.30pm every night.
Thanks.
N/A

Contrary to what support says - Gaming speeds are not fixed

Quote
It does seem better now TBH.
Can you tell him to do that around 9.30pm every night.
Thanks.



LOL! Tongue Cheesy


Yeh seems to be better now atm...