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Contacting PlusNet

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Contacting PlusNet

I have a question concerning my account, contacting this ISP is virtualy impossible. Can someone out there tell me how to do it? Before you reply think of this - I have tried by telephone and email, both of which are a waste of time. Any suggestions will be appreciated. (swearing not aloud)
3 REPLIES
Laugh
Grafter
Posts: 470
Registered: 07-08-2007

Contacting PlusNet

Easy.

1. Go out and buy a bottle of Vodka.
2. Drink Vodka.
3. Write letter to Plusnet.
4. Insert letter into bottle.
5. Insert cork into top of bottle
6. Throw bottle into the sea

This really is the fastest method.... Smiley
Laugh
Grafter
Posts: 470
Registered: 07-08-2007

Contacting PlusNet

Sorry.

Probably the best method is to follow through (A Freudian slip? maybe not? Wink ) the Help Assistant and answer No to the 'Was this Helpful?' questions until you get a page that allows you to raise a ticket. Don't expect a fast response though....
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Contacting PlusNet

Thank you laugharne, Your first suggestion seems to be best, only substitute whisky for Vodka. :lol:

But seriously I find PlusNet are only interested in catching customers and not the care of existing payers.