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Connection has dropped 3 times in 30 mins!

Azagoth
Grafter
Posts: 613
Thanks: 1
Registered: 01-08-2007

Connection has dropped 3 times in 30 mins!

Please tell me this isn't the sort of service I'm going to expect now that I've switched to the BBYW Option 2 product! Sorry, make that 4 times now and a loss of synch too. It dropped whilst I was typing this.

No loss of sync (+1 now), just a connection loss which required a re-connect. In the middle of an online game I'm sure you can understand that this is a severe problem!
2 REPLIES
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Connection has dropped 3 times in 30 mins!

Can we deal with this on your other thread please? These are both the same issue (that is, your lowered profile is caused by the dropping connections). Also if there's a fault on the line you need to report it to our support team - I realise you have mentioned the issue in here, but we need a fault ticket raised via the wizard at http://faults.plus.net. This is because there are a number of tests that you need to confirm have been done before we can raise a fault to BTW for investigation.
Community Veteran
Posts: 1,886
Registered: 05-04-2007

Connection has dropped 3 times in 30 mins!

As Matt said - please keep all your queries to your other thread

Spamming the forums is against the link:rules and usually invokes the wrath of the forum moderators Wink

Topic locked.