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Confused over upgrade to ADSL

Frogger
Grafter
Posts: 113
Registered: 19-09-2007

Confused over upgrade to ADSL

I am confused, considering the upgrade to Broadband from Connect lite. I contacted support about the status of my domain name which I have had since June 2002. Despite the fact that F9 web pages tell me I can have 1-3 domains hosted free of charge with the easy start service, the support people seem to insist that as no .co.uk domains are included in any residential adsl service, I have to pay an extra £1 / month to keep my existing domain.

Is anyone able to clarify this?

This must be wrong as I can get it hosted elsewhere for significantly less than £12 / a.
4 REPLIES
N/A

Confused over upgrade to ADSL

Well, personally, I'd differentiate between two different facets of this domain business:
  • Registration, and
  • Hosting
Registering a domain name involves getting a name you have chosen entered in the domain registry, the directory of all the domain names on the Internet. This is done in return for a fee, usually payable every year or every two years. Normally, the person wanting the name registered (the "registrant") uses a third party (a "registrar" or "registration agent") to liaise with the registry on their behalf -- often it's actually cheaper to do it this way than to apply direct. The name is registered to you for your exclusive use -- no one else can register that same name. The registration process involves providing the addresses of two domain name servers which will provide name resolution for the domain, and your selected registrar will normally supply his own DNS server addresses as part of his service. But if you do nothing else, that's as far as it goes; you've claimed the name, preventing anyone else from taking that name, but you're not making any use of the name. It's simply been "parked".

To make use of the domain name, it needs to be "hosted". In effect, this means you're in a position to make active use of the domain for such things as email and web services. Remote hosts will actually be passing name resolution requests to those listed DNS servers to find out where to send mail addressed to people at that domain, or to get the address of the web server, or whatever. So, there has to be a bit of infrastructure behind the domain (DNS, mailboxes, web space, processor capacity, network capacity, etc). This is the "hosting" part.

Often registrars will include some form of elementary hosting as part of their fee (eg they'll relay email sent to an address at the domain to some other address, or they'll provide facilities for a one-page web site, or something similar). Sometimes an additional fee is required for this, or for more complete hosting facilities. The effect of including these facilities is to blur the distinction between registering and hosting, since it looks to be just one thing.

So, what Force9 is saying is that hosting is available free of charge for up to three domains. That's not the same as saying they will register and host up to three domains free of charge, and, in fact, by mentioning the £1 per month for one domain, they're actually signalling this distinction between registering and hosting, for as you've pointed out if something's £1 per month it's not free, so it's really a hint that they are talking of two separate things. The £1 per month is their registration fee, available for one domain, and is considerably less than their standard rate for domain registration.

But, as you point out, £1 per month is rather more than many specialist domain registars are charging, so, if you want to save money you go to one of them (although at £12 for the year with Force9 you're hardly in a position to save a fortune! -- you'd make a more substantial saving for a second and third domain name, both of which may also be hosted free at Force9) and then go through the process of transferring-in (or more accurately, partially transferring-in) the domain to have it hosted at Force9, which means you will pay the registrar, not Force9, for the domain registration renewal fees when they become due, but the email for the domain will come to your Force9 account's space, and the same for web services.

To partially transfer-in a domain, you can't at the moment use the domain tool, you have to raise a Contact us ticket, for which a special path is available. It seems this is due to change quite soon, and the domain tool will be updated, making both full and partial transfers an automated process. In a partial transfer, you simply change the details of the DNS Servers in the registry entry for your domain so that they are Force9's servers (and go through the Contact us process).
Ianwild
Grafter
Posts: 3,835
Registered: 05-04-2007

Confused over upgrade to ADSL

What a fantastic answer - If you need any more clarification on this subject, please do let us know...

Regards,

Ian
Frogger
Grafter
Posts: 113
Registered: 19-09-2007

Thanks.. no longer confused !

As Ian says... totally all explained. Pity F9's info supporting the choice of ADSL is not quite as clear... far two many choices.

Thanks again
Ianwild
Grafter
Posts: 3,835
Registered: 05-04-2007

Confused over upgrade to ADSL

I agree with that - It is very complicated at the moment. We recognise this as a problem and are working on making things simply, but it is a very hard job and will take time...

Regards,

Ian