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Compliments on Response time

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Compliments on Response time

Tickets are currently being answered in amazingly quick time! Keep it up +net! Cheesy
3 REPLIES
FooAtari
Grafter
Posts: 272
Registered: 30-09-2007

Compliments on Response time

Makes a change to see some positive posts :-D

People always quick to complain, but rarely praise (me included)
jagger
Grafter
Posts: 411
Registered: 25-06-2007

Compliments on Response time

I agree.My troubles at the weekend were dealt with promptly and today I am a happy camper.

Lets hope this is an indication that Plusnet's latest announcement that they are returning to a customer service based IP is already in place and working.
fishter
Grafter
Posts: 78
Registered: 26-06-2007

Compliments on Response time

But there are always exceptions to the rule.

Ticket raised on Thursday and I have yet to have any meaningful response. You'd think a customer with no connection would raise a flag or two...