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Clarify

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Clarify

Could it be clarified whether the changes to the Peak times "Key changes:
- Peak-time hours defined as 4pm – midnight." means that the 8am-4pm will now be considered Off-Peak and not subject to the usage limits.
8 REPLIES
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Clarify

can someone answer this pleaseHuh
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Clarify

Hi there,

Peak is 4 pm to Midnight and off peak is midnight to 15.59 hrs (3.59pm)

Hope that clarifies things.
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Clarify

are there download restrictions from 8am-4pm?

that is, do downloads durting this time add towards the 20 gig ceilling (for p2p)?
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Clarify

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Hi there,

Peak is 4 pm to Midnight and off peak is midnight to 15.59 hrs (3.59pm)

Hope that clarifies things.

So what happens between 15:59 and 16:00 then? :-) do we get 1 minute of silence to thank the lord for the peak time we are about to receive :-)
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Clarify

Full details of the product refresh and its impact on the various accounts can be found here

The limits are stipulated for peak periods, depending on account type, and whilst off peak limits haven't been defined, the previous off peak SUP levels would still be a good guide as to what is sustainable going forwards.
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It looks like there's a tiny 10gig 4pm-midnight limit for the 'option 1 premier'. Am i reading this properly?

Also, the latest system was introduced half way thru my billing period, so which set of rules applies?
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Clarify

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Also, the latest system was introduced half way thru my billing period, so which set of rules applies?


Your Account Resets to the new rules/system on your billing date
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Clarify

cheers.