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Change of Telephone Number

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Change of Telephone Number

Hi -

My telephone number is changing tomorrow, where on Plusnet do I put the new number? I don't want to lose my connection. I haven't moved home, just changed number.


Thanks

Karen

Moderators note by James (sallyandjames) : Changed title from all caps - it is considered shouting and is rude to use all caps. : link:rules
2 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Change of Telephone Number

Hi,

If it's just a standard re-number then just raise a ticket letting us know the new number and we can update it in our database. Even if we don't update the number in the database before the number changes you won't lose the connection as it's tied to the specific phone line rather than the number.
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Change of Telephone Number

Hi Dave,

Thanks very much for your help.

Karen