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Ceasing a Tiscali line

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Ceasing a Tiscali line

Is it correct that it takes 7 days for Tiscali to cease a line? That's whats been quoted on my ticket but it seems a tad long to me. Especially when I'll have to wait another 7 or so days for the BT order to go through.

I guess I'm just a tad impatient after being without a connection for over 2 weeks now.
2 REPLIES
Liam
Grafter
Posts: 2,083
Registered: 04-04-2007

Ceasing a Tiscali line

Unfortunately, this is correct.

A cease order, once placed, takes 7 days to complete. The same amount of time as an activation order. This requires an engineer at your local exchange to perform the cease.
N/A

Ceasing a Tiscali line

Cheers. I guessed that was the case.

Still, at least I know it should happen then, rather than waiting forever for an LLU MAC!