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Capped Downloads

N/A

Capped Downloads

I have not exceeded any limits and yet my download speed is running on the usenet at 37kbps. WhyHuh?
4 REPLIES
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Capped Downloads

Hi there,

There do not, as you say, appear to be any restrictions against your account. Could you possibly try reconnecting for me and seeing if notice any improvement in service?
N/A

Capped Downloads

I am downloading a pruchased software prog so I am loath to interrupt the connection. The last time I did this it caused major issues with the licence key on the software
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Capped Downloads

Hi,

I've just checked your profile and it's showing as correct for your account type and I've checked the usenet profile against that account type and it's showing correct as well. There's spare capacity on the network across all gateways at the moment (PTE-AG1 was near capacity just before 4pm) as the network decreases a little at 4pm with the change to peak time on Premier and Plus.
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Capped Downloads

Which news server are you downloading from?