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Cant Access Via PlusNet

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Cant Access Via PlusNet

I have signed up to your lite service but I am unable to log on. I had previously tried to access via your 0845 service but was not able to get in via that route either. I kept getting invalid user name and password. I am accessing the net via an alternative (ukf) without a problem. I have used your auto set up and checked this manually, all look ok. Using Win98 IE5. Please advise. PS I know that I changed my password and am certain that the dialup connection has the correct password and username. Regards Peter Proud
1 REPLY
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RE: Cant Access Via PlusNet

Good Morning,

I am currently unable to access your connecion logs as our RADIUS servers are still synchronising.

Please raise a Contact Us problem on your account if this problem is still apparent.

Kind Regards

Duncan
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| Duncan Scotland          Unmetered & ADSL solutions
| Customer Support    for Home & Business
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