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Cannot send emails & this web-site sometimes fails to lo

JakTheBiscuit
Grafter
Posts: 149
Registered: 10-08-2007

Cannot send emails & this web-site sometimes fails to lo

I can receive but cannot send emails, and because the web-site is usually failing to load, I cannot raise a ticket.

C:\W>tracert relay.plus.net

Tracing route to relay.plus.net [212.159.11.46]
over a maximum of 30 hops:

1 <10 ms <10 ms <10 ms my.router [192.168.1.1]
2 20 ms 20 ms 20 ms lo0-plusnet.ptn-ag2.plus.net [195.166.128.53]
3 20 ms 19 ms 19 ms ge1-0-0-204.ptn-gw1.plus.net [84.92.3.105]
4 20 ms 21 ms 21 ms gi0-1-31.ptc-gw1.plus.net [195.166.129.3]
5 27 ms 28 ms 29 ms se3-0.pih-gw1.plus.net [195.166.129.250]
6 32 ms 28 ms 28 ms vlan7.pih-gw3.plus.net [212.159.0.26]
7 * 29 ms 26 ms pih-al4.plus.net [212.159.1.36]
8 29 ms 29 ms 28 ms relay.plus.net [212.159.11.46]

Trace complete.
3 REPLIES
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

Cannot send emails & this web-site sometimes fails to lo

Hi there,

Do you get any error messages when trying to send the mail? If so can you advise what the error message is?

We've had a couple of issues with the portal pages this morning, these seem to be related to autologin, and can be resolved by clearing your cookies and cache.
JakTheBiscuit
Grafter
Posts: 149
Registered: 10-08-2007

Cannot send emails & this web-site sometimes fails to lo

Quote
Do you get any error messages when trying to send the mail? If so can you advise what the error message is?


Sending reported error (0x800CCC0F) : 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP)
JakTheBiscuit
Grafter
Posts: 149
Registered: 10-08-2007

p.s. Still unable to raise a ticket

I've only just managed to get back on this forum, but I still can't raise a ticket, and no-one is answering the phone (to me at least).
Sad