cancel
Showing results for 
Search instead for 
Did you mean: 

Cancellation and Migration

N/A

Cancellation and Migration

My sisters got the ADSL netstart self install has been using it for 17 month now she also has her website hosted with them, it all costs £32.89 a month. Shes wanting to cut costs as she only uses the internet to do a little surfing and pick her e mail up so shes going with another ISP and gonna have someone else host her website. Me been her bro have got the job of sorting it for her :roll: as its all jibberish to her :? . so im here with a few questions.

BTW she has just moved to a new property but kept the same telephone number and has not had Plusnet Move her Broadband to the new property yet because there gonna charge her approx £60 or wrap her into the 5 yr contract if they cover the cost.



1 Will she have to pay a cancellation fee (shes 5 months into the 2nd year)

2 She will be using ADSL to get online with her new provider, does she have
to migrate from +net to her new ISP (whats the score with migration)

3 Will she have to email all her customers with a new address or can the
plusnet address be migrated.

4 I will need to move her website to a new host. Any recomendations.

5 Im sure I will ask some more questions :lol:

Thanks in advance
Pjay