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Can you freeze your account when you're on holiday?

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Can you freeze your account when you're on holiday?

I've been a PlusNet customer for some years. I was wondering if you can temporarily freeze your account when you're on holiday or go abroad for a while. Is it possible to do this with PlusNet?
1 REPLY
Liam
Grafter
Posts: 2,083
Registered: 04-04-2007

Can you freeze your account when you're on holiday?

Unfortunately not. Broadband is a service which is active on your telephone line - and BT charge us a monthly fee whilstever it is active.

If we were to cease it, and stop charging you, then BT would then charge £47.00 when it comes to re-enabling it. So only worth it if you're going away for more than a few months.