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Can't ever leave?

N/A

Can't ever leave?

I'm still getting discussion forum notifications, and I can apparently log into the forums, and those "support" emails that get sent round when the e-mail breaks.

But I left MONTHS ago and I'm now with Firefly!
(Who are wonderful, if a little expensive)

How do I get myself off the system?

Why are PlusNet keeping my details indefinitely?

It would be nice if the "support" emails were replyable then people who don't have an account (like me) wouldn't have to log in to a forum they shouldn't have access to to complain about the email they shouldn't receive.
3 REPLIES
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Can't ever leave?

Hi Flurble,

You're still receiving these sort of things because technically you are still a customer of ours, albeit on a dialup connection.

If you raise a ticket to get your account completely turned off, I'll be happy to action this request for you.
N/A

Can't ever leave?

Thanks,

I thought I'd bought my way out of this mess ages ago, yes, trash it completely.
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Can't ever leave?

Hi,

As per my earlier post, I'll need the request in writing by form of raising a ticket.