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Can't access Portal From Home

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Can't access Portal From Home

At home i am using plusnet as my provider (£21.99 package) and i, for some reason cannot access this portal or www.plus.com either, i just get a page not found, although i can access all other webpages. any reason for this as i can access it at work (where i am now) via btopenworld BB
Thanks
Marc
6 REPLIES
jberry
Grafter
Posts: 1,886
Registered: 08-06-2007

Can't access Portal From Home

Hi there,

There shouldn't be a problem accessing the portal. The only things that I can advise are to clear the cache on your machine and delete all of you cookies.

Also, try accessing the site using http://portal.plus.net.

Regards,
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Can't access Portal From Home

ok ill try that, third day of no access tot he portal from home :? , hmm. ah well. ill clear me cache then Smiley cheers

marc

(will update you further if it works etc)
Ianwild
Grafter
Posts: 3,835
Registered: 05-04-2007

Can't access Portal From Home

Is it just the plus.com domain that doesn't work?

Have you tried http://portal.plus.net ?

This could potentially be all manner of things, but it isn't a problem Ihave heard of very often so there is no obvious answer.

Can you get to our other portals (http://www.force9.net , http://www.free-online.net)?

Regards,
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Can't access Portal From Home

as i am not at home and wont be till late on sunday i have no idea if i can get onto force9, although i did try http://portal.plus.net and it didnt work, didnt try freenet.

hmm i couldnt ping www.plus.net either, timed out.
i did a tracert ill post the findings of that when i get home

marc
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Can't access Portal From Home

Maybe completely unrelated, but I had a similar situation recently. You can read my problem and cure in the Computers & Hardware section of the forum (a few weeks ago) under the title "strange router problem".
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Can't access Portal From Home

right im home now and all is fine, just wanted to update you guys

ta very much

marc