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Can't Even Connect To ADSL Now !!!

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Can't Even Connect To ADSL Now !!!

Thought everything was OK when I went to bed. Everything was working after a long session of playing with firewall settings etc. All Dead again now. I live in Manchester, just a few hundred yards from the exchange. Is this a regional thing, or is it prety general ?
Regards, John Taylor
3 REPLIES
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RE: Can't Even Connect To ADSL Now !!!


I'm down south and seem to be working fine at the mo' John.

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RE: Can't Even Connect To ADSL Now !!!

Dear customer,

Is this still the case now. Have you tried to connect with the firewall turned off ?

Can you authenticate but get no data transfer
or get no data transfer outside of Plusnet ?

We are presently investigating a number of issues relating to those accounts
who are unable to authenticate/get data transfer since we completed our network upgrade yesterday.

We will be issuing a new Server Status statement shortly regarding the present situation.


--
Regards, Support

--
| Rob Skelton ................ Unmetered & ADSL solutions
| Customer Support Agent.............for Home & Business
| PlusNet Technologies Ltd..........@ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet ----- +
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RE: Can't Even Connect To ADSL Now !!!

I've tried with the firewall on, off and uninstalled. Sync light is steady and I have recycled the power for 45 mins. I get the message " The remote computer failed to respond in a timely manner ". Have I missed anything ? It was like this last night and then seemed to sort itself out about 2:30 am. This morninig at 10.00am. Zilch.
Regards, John Taylor.