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Can someone re-open my ticket please?

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Can someone re-open my ticket please?

I've accidentally closed ticket 20143117, can someone re-open it?
1 REPLY
N/A

Can someone re-open my ticket please?

As far as I know, there isn't a mechanism to re-open a ticket.
Often the fastest way is to raise a new one, referencing the old one. That way the notes an progress can be followed through.

Unless it now is possible to re-open tickets?