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Can send mail but can't receive

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Can send mail but can't receive

I have a problem which I don't think is related to anything else I've looked at on here.

For some reason, all of a sudden, I am able to send mail but completely unable to receive. I get the following message:

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'mail.plus.net', Server: 'mail.plus.net', Protocol: POP3, Server Response: '+OK headers follow.', Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F

This has been happening now for three days and I am completely stuck.

If anyone can shed some light on this, I would be most grateful.

Thanks in advance.

Alison
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 17,624
Thanks: 610
Fixes: 158
Registered: 05-04-2007

Can send mail but can't receive

The following page, LINK, should give you some information about the error code you are seeing.

If this doesn't help then I would suggest the following:

1. Archive the mail currently in your email client and then recreate the mail profile from the setup information again.

2. Raise a ticket to help & support and ask them to investigate.


I have performed a refresh of your mail component from here which may help relieve the issue too.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team