cancel
Showing results for 
Search instead for 
Did you mean: 

Can my profile be updated please

N/A

Can my profile be updated please

Hi,

stable rate shows me at 2000.

I think I have a good strong connection and worthy of higher profile. My router says

Connection Status Connected
Upstream Rate (Kbps) 448
Downstream Rate (Kbps) 8128
US Margin 28
DS Margin 11
Modulation MMODE
LOS Errors 0
DS Line Attenuation 17
US Line Attenuation 20
Path Mode Fast Path


Your thoughts?

John
4 REPLIES
N/A

Can my profile be updated please

Stable rate now says 3000

and the BT speed test says :
Test1 comprises of Best Effort Test:
IP profile for your line is - 3000 kbps
DSL connection rate: 448 kbps(UP-STREAM) 8128 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 1875 kbps


any way I can improve on this... ?
Alecto
Grafter
Posts: 2,886
Registered: 30-07-2007

Can my profile be updated please

If your line keeps synching at that rate without any drops, then it will sort itself out.
Reboot your router once a day to make sure it reconnects and reminds Max of the rate.
N/A

Can my profile be updated please

Thanks,

I've been rebooting the router since Monday on a daily basis. Even switched it off for 10 mins this morning.

Does MAX know the difference between a controlled restart and a line disconnect ?
Alecto
Grafter
Posts: 2,886
Registered: 30-07-2007

Can my profile be updated please

Quote


Does MAX know the difference between a controlled restart and a line disconnect ?

No, that's why it takes several reboots in quick succession as a bad line. Cry