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Can i go?

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Can i go?

Hi Everyone,

I have ask Plusnet to cancel my account with
them. Plusnet has said fine, your account
is due for cancellation on 01/10/06.

However, i want to go now!
I have told Plusnet that i want to go ASAP
and that i will still pay them for the
period upto 01/10/06.

Can they keep me here until 01/10/06 even
though i have expressed a wish to leave
through the proper channel (Ticket ID: 19996476)?

Let me just make it clear that Plusnet have
not said they are going to keep me here.
I want to know if they can.

Many Thanks.
Regards, Andrew.
5 REPLIES
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Can i go?

Hi there,

If you can confirm that you are aware of when your subscription will expire, but you would wish for the line to be ceased as soon as possible, I can have this arrnaged for you.
N/A

Can i go?

Hi James,

Quote
Hi there,

If you can confirm that you are aware of when your subscription will expire, but you would wish for the line to be ceased as soon as possible, I can have this arrnaged for you.


Quote


Ticket ID: 19996476

Adam Kelly CSC Agent 11:26am, Tuesday 15th August 2006

Dear Mr ***,

We are sorry that you wish to leave. Please take note of the following:

- Your account has been scheduled for closure on 01/10/2006

...



Is this what you're after?

Many Thanks.
Regards, Andrew
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Can i go?

Hiya,

Not quite. Was after more of a...

"Yes, James, please cease the service on my line as soon as possible."
N/A

Can i go?

Quote
Hiya,

Not quite. Was after more of a...

"Yes, James, please cease the service on my line as soon as possible."


I see.
Then it looks like i'm stuck here.
Did you enjoy your bit of fun?
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Can i go?

Sorry - I think we've both got our wires crossed.

I thought you were saying that you actually wanted the service cancelled before the date you were given, and I was going to place a cease order so that you could place an order with another ISP at a sooner date.

Could you be more specific about what you are after? I'd never intended to offend Smiley