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Can I get 2mb with these figures?

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Can I get 2mb with these figures?

Sorry to post this question as I'm sure it has been asked before but couldn't find the answer:

I recently moved house - did have a 2mb connection and everything was fine.

Since moving though I am only connecting at 1mb yet have the following figures:

Downstream Upstream
Line attenuation 22db 5.5db
Noise Margin 31db 31db

Should I be able to get 2mb with those figures?

The BT checker says
Quote
At the moment, your telephone line is unable to support our 2Mb speed broadband package.


What does it mean by at the moment? does it mean that they may upgrade it soon?

Just trying to get a feel for the state of play really.
Thanks in advance.
8 REPLIES
___oDiN__
Grafter
Posts: 454
Registered: 17-08-2007

Can I get 2mb with these figures?

when.. and it is a when maxdsl comes out you may be able to, the only other hope if that ur exchange is llu enabled or due to be
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Can I get 2mb with these figures?

Cool thanks for the info.

I guess my only hope is to move somewhere else then..... Wink
shellsong
Grafter
Posts: 2,191
Registered: 03-08-2007

Can I get 2mb with these figures?

Pardon me, but if I read your stats correctly you should have no problem with 2Mbs if the equipment's at your exchange-- your line looks good for 8Mbs to me!
N/A

Can I get 2mb with these figures?

Agreed - there are people who would kill for stats as good as that.

With attenuation, less is better, and up to 43 downstream is OK for 2Mb. You're only half way to the limit - in fact, as things are logarithmic, well under half way there.

With noise margin, higher is better. AFAIK BT don't quote any specific figure, but somewhere around 10 downstream seems to be desirable for a stable connection - you're miles above that, so even if it drops a bit when the speed goes up (which is likely) still well and truly out of problem land.

I wonder if you've accidentally been incorrectly provisioned - worth raising a ticket, I would reckon.
munsy
Grafter
Posts: 47
Registered: 06-08-2007

Can I get 2mb with these figures?

would not bother I tried to upgrade to 2Mb with a 40Db line attenuation only to be told that they would submit an upgrade but 2 mins later they said it had failed due to BT but do not think they even submitted it to BT.
N/A

Can I get 2mb with these figures?

either your line is to long for it or if youve changed areas the exchange not upgraded

At the moment, your telephone line is unable to support our 2Mb speed broadband package.
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Can I get 2mb with these figures?

Quote
would not bother I tried to upgrade to 2Mb with a 40Db line attenuation only to be told that they would submit an upgrade but 2 mins later they said it had failed due to BT but do not think they even submitted it to BT.


It probably has been submitted to BT. What speed does the bt broadband checker come up with for your phone number? This is usually used as a (flawed) reference and they won't actually bother to check out your line properly.
munsy
Grafter
Posts: 47
Registered: 06-08-2007

Can I get 2mb with these figures?

Quote
Quote
would not bother I tried to upgrade to 2Mb with a 40Db line attenuation only to be told that they would submit an upgrade but 2 mins later they said it had failed due to BT but do not think they even submitted it to BT.


It probably has been submitted to BT. What speed does the bt broadband checker come up with for your phone number? This is usually used as a (flawed) reference and they won't actually bother to check out your line properly.


41db apparantly.