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CLI number changes and additions

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CLI number changes and additions

Something has just struck me.....

Hypothetically speaking, If I were to add a 2nd CLI number (which has +net BB services running on it) to my account, would I then be able to connect to the Internet from that number under my own account.

We have an account at an office in the south with +net 2Mb Business package.

I have my own 2Mb account here at home.

Could I add my home number to my office account and then connect to +net using my office account from home?

And would this then put me onto the Business service with all associated throttling removed?

Before anyone points out the obvious flak to come from the office, I operate it as a failover (wouldnt trust +net with business survival!!) in case our Leased Line goes up the swanny....and its VERY rarely been needed.

BTW....I am responsible for the network, so in effect, I can get away with moider!!!! :lol:
9 REPLIES
Community Veteran
Posts: 26,339
Thanks: 595
Fixes: 8
Registered: 10-04-2007

CLI number changes and additions

If you are both on @plusdsl.net I think you will find you can connect now - it doesn't need the CLI number. If you are different login domains you won't.

I'm not sure what the 'official' line on you doing it will be though!
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
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CLI number changes and additions

I'd really like to know the official +net line on this as it may also help out for testing what the issues with online gaming are.

If Business packages are free of shaping, then one would assume automatically that the issues seen with gaming would go away immediately.

That is of course assuming that shaping is the "&%$$£* in the woodpile"
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CLI number changes and additions

tested as working.....now to try the online gaming side and see if the woeful ping times have gone away!!!!
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CLI number changes and additions

Nope....still pitifully poor!

It would appear that its not shaping!

+net......needs to be investigated somewhat!

Now changing back to my own line!!!
Community Veteran
Posts: 26,339
Thanks: 595
Fixes: 8
Registered: 10-04-2007

CLI number changes and additions

Before you jump to conclusions do you know which gateway you were on? Reconnecting will probably have given you a different gateway. pte-ag2 seems to be crap tonight from postings I've seen.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
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CLI number changes and additions

IIRC, that gateway has always been problematic!

I'm going to try a few a more tests and confirm where the issues may lie.

Unfortunately that'll mean goodbye to the weekend!!!! :roll:

If I have the permission of +net to change over connections, hopefully this may assist in finding the root of the problem with online gaming!
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CLI number changes and additions

2 separate tests carried out with Router restarts in between.

AG2 was carried out 1st and yielded the following results.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| firewall.home.local - 0 | 24 | 24 | 0 | 0 | 0 | 0 |
| 192.168.1.1 - 0 | 24 | 24 | 0 | 0 | 0 | 0 |
| lo0-plusnet.pte-ag2.plus.net - 0 | 24 | 24 | 125 | 161 | 344 | 141 |
| ge0-0-0-503.pte-gw1.plus.net - 5 | 24 | 23 | 125 | 137 | 157 | 141 |
| ge1-0-0-23.ptn-gw2.plus.net - 0 | 23 | 23 | 125 | 138 | 157 | 141 |
| gi1-1-22.ptn-gw5.plus.net - 0 | 23 | 23 | 125 | 138 | 156 | 141 |
| lonap1.multiplay.co.uk - 0 | 23 | 23 | 125 | 161 | 360 | 141 |
| opt29.multiplay.co.uk - 0 | 23 | 23 | 140 | 141 | 156 | 141 |
|________________________________________________|______|______|______|______|______|______|


Then followed up with AG1 which showed the following.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| firewall.home.local - 0 | 77 | 77 | 0 | 3 | 31 | 16 |
| 192.168.1.1 - 0 | 77 | 77 | 0 | 0 | 16 | 0 |
| lo0-plusnet.pte-ag1.plus.net - 0 | 77 | 77 | 94 | 127 | 157 | 141 |
| ge0-0-0-403.pte-gw1.plus.net - 2 | 77 | 76 | 94 | 127 | 172 | 141 |
| ge1-0-0-23.ptn-gw2.plus.net - 0 | 77 | 77 | 94 | 127 | 234 | 125 |
| gi1-1-22.ptn-gw5.plus.net - 2 | 77 | 76 | 94 | 125 | 187 | 110 |
| lonap1.multiplay.co.uk - 0 | 76 | 76 | 94 | 130 | 235 | 125 |
| opt29.multiplay.co.uk - 0 | 76 | 76 | 94 | 127 | 172 | 125 |
|________________________________________________|______|______|______|______|______|______|


All in all, it would appear that there is a major issue with the ping times on the +net backbone.

AG1 DOES show slightly better latency, but still nowhere near acceptable tbh.
Community Veteran
Posts: 26,339
Thanks: 595
Fixes: 8
Registered: 10-04-2007

CLI number changes and additions

I've been experimenting - repeatedly disconnect/reconnect and tracert. Here are the first hops from the tests:

========================================================================

16 ms 19 ms 15 ms lo0-plusnet.ptn-ag2.plus.net [195.166.128.53]
16 ms 19 ms 15 ms lo0-plusnet.ptn-ag2.plus.net [195.166.128.53]
24 ms 36 ms 14 ms lo0-plusnet.ptn-ag2.plus.net [195.166.128.53]
100 ms 100 ms 99 ms lo0-plusnet.pte-ag1.plus.net [195.166.128.64]
96 ms 99 ms 102 ms lo0-plusnet.pte-ag1.plus.net [195.166.128.64]
163 ms 183 ms 257 ms lo0-plusnet.pte-ag1.plus.net [195.166.128.64]
107 ms 89 ms 106 ms lo0-plusnet.pte-ag1.plus.net [195.166.128.64]
109 ms 107 ms 109 ms lo0-plusnet.pte-ag1.plus.net [195.166.128.64]
136 ms 127 ms 124 ms lo0-plusnet.pte-ag1.plus.net [195.166.128.64]
29 ms 17 ms 17 ms lo0-plusnet.ptn-ag1.plus.net [195.166.128.123]
19 ms 17 ms 14 ms lo0-plusnet.ptn-ag1.plus.net [195.166.128.123]
14 ms 15 ms 13 ms lo0-plusnet.thn-ag1.plus.net [195.166.128.80]
14 ms 14 ms 20 ms lo0-plusnet.thn-ag1.plus.net [195.166.128.80]
26 ms 13 ms 15 ms lo0-plusnet.ptn-ag2.plus.net [195.166.128.53]
135 ms 137 ms 244 ms lo0-plusnet.pte-ag2.plus.net [195.166.128.72]
116 ms 122 ms 117 ms lo0-plusnet.pte-ag2.plus.net [195.166.128.72]
15 ms 14 ms 13 ms lo0-plusnet.ptn-ag2.plus.net [195.166.128.53]

These were all taken as fast as I could disconnect/reconnect and record the results (about 15 minutes).

Summary:
    ptn-ag1 OK
    ptn-ag2 OK
    pte-ag1 Crap
    pte-ag2 Crap
    thn-ag1 OK
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
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CLI number changes and additions

Nice find....!

It would appear that the pte gateways are complete mince yet the ptn's are fine.

Is this PN still trying in vain to squeeze as many connections down 2 gateways to the detriment of performance?

Seems that way!