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Bt callout charge

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Bt callout charge

ive seen 2 different amounts stated for this, is it either 50 smackers or 100 smackers?? both from plusnet staff, i think our line needs an engineer coming out, if there is a fault found am i right we dont have to pay? the charge is only there for a false calloutHuh
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RE: Bt callout charge

> ive seen 2 different amounts stated for this, is it either 50 smackers or 100 smackers?? both from plusnet staff, i think our line needs an engineer coming out, if there is a fault found am i right we dont have to pay? the charge is only there for a false calloutHuh

Hi Andrew,

Have a look at http://www.serviceview.bt.com/list/current/docs/Broadband/12131.htm
in the section relating to "Abortive Visit Charge".

Apologies if you weren't given the right information, although these prices can change from time to time and I do have a vague recollection that this used to cost more...

Regards,

Ian Wild
PlusNet Customer Support