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Broadband usage wrong ?

N/A

Broadband usage wrong ?

Good news that my broadband usage monitor now shows peak time as 4pm to midnight.

Bad news:
a) It shows peak usage 1.9GB usage since 10 May, which is wrong. It should be almost nothing.
b) It shows usage against phonecalls and I have never (and do not know how to) make an internet phone call
c) shows P2P and gaming usage - which I do not do.

Why?

Frank
3 REPLIES
willhome
Grafter
Posts: 272
Registered: 06-08-2007

Broadband usage wrong ?

dont know about a

but b and c are due to fact VMU is not 100% correct.
N/A

Broadband usage wrong ?

Depending upon the figures, the answers are:

A)
VMU is not working still for some folks, raise a ticket and they'll manually run a script to sort it out.

B and C)
As long as the figures are low (a couple of hundred KB max usually) then its just caused by background noise on the internet - even though you aren't using those types of traffic, some of it does get through to your connection before getting dropped.

If its much more than a couple of hundred KB then you may have to look deeper.
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

Broadband usage wrong ?

Hi

I have replied to your ticket and returned this to you.

Your usage has now been reset. Regarding the usage, these amounts were minimal so as others have advised this is usually down to background traffic.