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Broadband Fault Checker

Phantom_Flan_Fl
Grafter
Posts: 389
Registered: 30-07-2007

Broadband Fault Checker

Back on the 13th I went through the Broadband Fault Checker on the website.

The final step is the connection checks which take up to 2 hours, so I left the computer on and went off to bed.

Well here we are today and the checks have not completed. I can't action the ticket until the checks have been complete and every time I visit the portal I get the 'your ticket has been actioned' prompt, which obviously it hasn't.

Can someone close it for me please, the ticket number is 18273156.
2 REPLIES
N/A

Broadband Fault Checker

Ditto. same hear pleas close Ticket: 18241737
Phantom_Flan_Fl
Grafter
Posts: 389
Registered: 30-07-2007

Broadband Fault Checker

Thanks Ben.