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Billing month query

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Billing month query

Hi, looking at my usage tool, and the fact i've just been billed for another month with this 'service', my usage hasn't reset?? When is this suppose to happen and how can i tell when the end of my billing month is up, the vmu tool is a bit confusing now as it shows more than one month at a time, whereas it used to show blank spaces up to the end of my billing month.
2 REPLIES
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

Billing month query

Hi

The usage should have reset on the 8th, I have added your details to an open internal problem (32865) which we expect to have resolved today.
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Billing month query

Thanks for the prompt responce and action.