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Billing / Usage cycle

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Billing / Usage cycle

I have noticed my monthly usage has not reset and this has caused level 1 to be activated. My billing month end was 27th June but its not reset for this billing cycle. I am now being peanilised for an error in your system
1 REPLY
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Billing / Usage cycle

Hi,

I've replied to the email you sent in, this has been raised internally to find out why and reset it for you.