cancel
Showing results for 
Search instead for 
Did you mean: 

Before I leave Plusnet...

N/A

Before I leave Plusnet...

... I requested my account be terminated before the next billing cycle so that I could move on to a better service. This was confirmed by email twice.

Guess what?! I just got billed! I have popped a "incorrectly billed" online form. Asking for my refund and immediate account termination. They seem to be struggling. Adios!
1 REPLY
N/A

Before I leave Plusnet...

Did you give them at least 30 days notice of termination? IOf course, you will also need to pay any subscription fees within this period as well (in full).

Once your contract has ended, they'll give you a refund of any unused days.