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Bandwidth Usage Email

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Bandwidth Usage Email

Can plusnet generate an email informing a user when they are within 90% of theie bandwidth allowance. This could be an opt-in on the portal (thanks seventhstar). The idea could be applied to all residential customers.
3 REPLIES
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Bandwidth Usage Email

This has been asked (and discussed) before and the answer was no.

You get a warning email if you exceed your daily allowance by 10% and your website archived if it exceeds your allowance by 20%.
N/A

Bandwidth Usage Email

Sorry if I am not making my request clear. This is to do with a customers account allowance with regards to the SUP and the caps which now exist. If you get to 90GB (90%) the system autogenerates an email and sam applies to the peak time usage 27GB.
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Bandwidth Usage Email

Ah, OK, I misunderstood your suggestion. Shockedops: