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BT failure when ADSL reconnection request when not MAXing

Community Veteran
Posts: 3,181
Thanks: 19
Fixes: 2
Registered: 31-07-2007

BT failure when ADSL reconnection request when not MAXing

Why is there no provisioning for a re-connection at any speed on the line with BT if the requested speed fails, any ADSL line is better than none or having to wait another week for BT to get a finger out for a new order at a lower speed to go through, now stuck on 56k for another week so had to get another mips card to cover this.

I had been on 2mbit for the last 2 years and 0.5 before that, but BT in their wisdom took a week to say no thanks our DB is useless and isnt upto date wont give him 2mbit end of story.

Add a IF statement

So PN request 2mbit from BT applied then:
IF that fails 1mbit
IF that fails 0.5mbit
go sub happy customer not having to wait another week
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017