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BT Wholesale Confirms May Price Changes

Community Gaffer
Community Gaffer
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Registered: 04-04-2007

BT Wholesale Confirms May Price Changes

Morning all,

For those who aren't aware, BT Wholesale announced details yesterday regarding changes to the pricing of their IPStream product.

These price cuts will come into effect in May and further details can be seen in the news article over on Think Broadband.

This is something we've often referred to when discussing the future of our products and services. For those that don't know we provision most of our broadband customers on BT Wholesale's IPStream offering.

Kind Rgds,

Bob Pullen
Plusnet Products Team
If I've been helpful then please give thanks ⤵

14 REPLIES
Superuser
Superuser
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BT Wholesale Confirms May Price Changes

A bit of 'The curates egg' about the announcement. The connection and monthly charges are going down - but the introduction of the £33.75 'cessation' charge is a bit of a suprise?
Sad
Community Veteran
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BT Wholesale Confirms May Price Changes

Odd question - as there appears to be no difference in charge between CBC Max and CBC Office/Max Premium does this mean that Office Max has no higher priority than Max and Max Premium and that we could all have the higher upload speeds with no real cost to PlusNet
Plusnet Staff
Plusnet Staff
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BT Wholesale Confirms May Price Changes

Looks like that's a typo on the ADSLGuide site as they've got the current price wrong as well.
James
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BT Wholesale Confirms May Price Changes

Believe we pay approximately a fiver more for Max Premium and thus the faster upload speeds.
jerryw
Dabbler
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Registered: 30-07-2007

BT Wholesale Confirms May Price Changes

Can you give us more details about BT's new Wholesale Broadband Connect and what effect it will have on Plus Net and us the customers ?
Plusnet Staff
Plusnet Staff
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BT Wholesale Confirms May Price Changes

Quote
Believe we pay approximately a fiver more for Max Premium and thus the faster upload speeds.


They've fixed the typo, the difference before and after the change is £4+VAT.
Plusnet Staff
Plusnet Staff
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BT Wholesale Confirms May Price Changes

Quote
Can you give us more details about BT's new Wholesale Broadband Connect and what effect it will have on Plus Net and us the customers ?


The current broadband network (IPStream) was first designed and rolled out in 1999, there have been a lot of changes since then but essentially the basis of the design isn't much different. Back then of course almost all usage was light usage - email and web browsing and text usenet and small FTP uploads and downloads. There was little or no filesharing and P2P or binary usenet or video streaming or VoIP, no sites like Youtube and websites were small text and little graphics. IPStream was never designed with this in mind.

This is where Wholesale Broadband Connect (WBC) comes in. This is a completely new design of a broadband network, designed for the Web 2.0 age and for video streaming, video on demand, VoIP and all the other stuff that's to come.

There are also other advantages in the design of the network, at the moment each 622Mbps pipe is split into 12 52Mbps tunnels each of which can connect up to 2,667 customers. The problem is that you can easily have an inbalance in the network so that one tunnel has lots of active customers and another lots of idle customers so the ones on the active tunnel see slower speeds than the ones on the idle tunnel. You also have session limitations and load balancing and round robin authentication on IPStream which you don't have on WBC.

So you couple together a network that is designed for on demand and VoIP, with an architecture that's designed to get away from the limitations of an IPStream network and mix in traffic management to give prioritisation to interactive services and provides a quality of service for the things customers want to use and can even allow the customers themselves to choose their own priorities.
Community Veteran
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BT Wholesale Confirms May Price Changes

Quote
... the introduction of the £33.75 'cessation' charge is a bit of a suprise?

Yup I agree, remember reading about this a while back.

Don't you just love admin charges which bear no relation whatsoever to the actual admin/labour cost? And for some reason they reckon just banks are doing it?

I bet an engineer could pull out many ADSL plugs (that's my technical term for it anyway) in say an hour and it doesn't cost BT over 30 quid a pop. Obviously the activation charge was such a moneyspinner that they've decided to introduce it now twice.

I expect to see lots of cancellation fees hidden deep within ISPs' T&Cs - which people often don't read fully. Then when wanting to move ISP (where a cease is required) will be confronted with a cancellation fee (which of course the ISP is within their rights to charge).
N/A

BT Wholesale Confirms May Price Changes

20 minutes is allocated to the Frames Engineer to do an ADSL cessation and to reinstate PSTN in the exchange. On top of this you also have the adminstration and material costs. So the £33.75 is not over the top.
N/A

BT Wholesale Confirms May Price Changes

For the actual prices that Openreach charge go here Look like BTw pass the disconnection charge of £33.75 without any mark up on their part. Note 86 is interesting as I read this that it may cost £33.75 + £34.86 for a house move.
Community Veteran
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BT Wholesale Confirms May Price Changes

So £100 per hour is not over the top?
I'm in the wrong job Shockedops:
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BT Wholesale Confirms May Price Changes

I have had to pay specialist lawyers £250/hour!

Of course the guy doing the work is not being paid £100/hour, he will be on much less, it is the overheads of employing that person that add up ... e.g. the van and fuel, pensions costs, healthcare costs, etc.

The lawyer I mention above was selfemployed so pocketed most of the money!

SW.
--
3Mb FTTC
https://portal.plus.net/my.html?action=data_transfer_speed
Plusnet Staff
Plusnet Staff
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BT Wholesale Confirms May Price Changes

Quote
Obviously the activation charge was such a moneyspinner that they've decided to introduce it now twice.


Not sure that it was to be honest. Whilst I agree that for most new activations it won't cost BT £40 but I would offset that against the activations that can cost several hundred pounds, even over £1,000.

Quote
Then when wanting to move ISP (where a cease is required) will be confronted with a cancellation fee (which of course the ISP is within their rights to charge).


This shouldn't be the case as people should be able to transfer from one ISP to another with a MAC key, there's no reason why they shouldn't be able to do this. House moves on the other hand....
Plusnet Staff
Plusnet Staff
Posts: 12,169
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Registered: 04-04-2007

BT Wholesale Confirms May Price Changes

Quote
For the actual prices that Openreach charge go here Look like BTw pass the disconnection charge of £33.75 without any mark up on their part. Note 86 is interesting as I read this that it may cost £33.75 + £34.86 for a house move.


Yep, both the cease and activation charges will apply on a house move. Something we are currently looking at.