I cancelled my Direct Debit details a few weeks ago and I warned PlusNet about it. (There was not option on PlusNet to cancel the Direct Debit details) I have kept my primary and secondary credit cards in my Payment Details. The direct debit that PlusNet requested last week bounced and PlusNet have not charged my credit card yet, even when I responded to the email from PlusNet about the failed direct debit.
Instead, I am receiving the following email:
Your username: jasanz
Dear Mr xxxxx
We're emailing you to let you know that as your cancellation request has
now been placed for 16/10/2006.
- Your final invoice: You will get this 30 days before your cancellation