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BB+ restrcition? does it get removed if I upgrade to BB prem

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BB+ restrcition? does it get removed if I upgrade to BB prem

BB+ restriction? does it get removed if I upgrade to Prem

Also does my usage for the month get reset Huh

Also do i have to wait until the end of my billing period to upgrade?

and lastly will this be a new 12 month contract or continue from BB+ ?

oh and is it worth me doing ?
8 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

BB+ restrcition? does it get removed if I upgrade to BB prem

Hi,

Your usage is reset and the restrictions removed if you upgrade from Broadband Plus to Premier (it takes a couple of hours to process). You can do it at any time, only downgrades have to wait until the end of the paid period.
If you are currently on an annual contract this doesn't change, the start of the 12 months remains as it was, you don't start a new annual contract.
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BB+ restrcition? does it get removed if I upgrade to BB prem

thanx dave there was something in the upgrade documentation that talks about this :

Customers with 'no activation fee' (deferred payment) accounts
To upgrade within your first 12 months, you will need to pay the remainder of the outstanding deferred payment before the upgrade can be processed. You will be informed of any additional charges before we process your upgrade request

can u tell me roughly what this cost would be if you have had a BB+ account for 3 months and are wishing to transfer to prem


thanx in advance
JonathanW
Grafter
Posts: 2,648
Registered: 02-10-2007

BB+ restrcition? does it get removed if I upgrade to BB prem

I believe that the text in question is refering to our old Included Activation accounts, whereby the activation fee was paid off through increased monthly payments during the first twelve months.
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BB+ restrcition? does it get removed if I upgrade to BB prem

thankyou once again !

my confidence in plusnet is slowly being restored and only way forward is BB prem for me

extra £7 thats only 3 pints less down pub on a friday and i get more leeway with the amount i download

Does anyone know of an ISP that offers totally unrestricted access for less than £30

or is this a myth ?
Community Veteran
Posts: 38,207
Thanks: 898
Fixes: 54
Registered: 15-06-2007

BB+ restrcition? does it get removed if I upgrade to BB prem

Yes but only with speeds up to 1MB - you don't really want that do you
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BB+ restrcition? does it get removed if I upgrade to BB prem

Hi there,

This is not the place to be discussing the products and services of other providers.

If you need to do this, I would suggest ADSL Guide or General Chit Chat.

This forum is for Community Support of Plus nets products and services.

I have removed the posts discussing the other provider.
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BB+ restrcition? does it get removed if I upgrade to BB prem

Quote
Yes but only with speeds up to 1MB - you don't really want that do you



1MB would be faster than my plusnet 2MB :lol:


If anyone thinks premier will be the way to go you'll all be disapointed - premier is just as restrictive
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BB+ restrcition? does it get removed if I upgrade to BB prem

Yeah, I wouldn't be put off by an ISP offering 1 mbit if it was a decent 1 mbit. Plusnet have abandoned anything less than "full speed". But then, Plusnet's "full speed" isn't always as fast as we'd like...