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Autoturn Problems

painswck
Grafter
Posts: 449
Registered: 30-07-2007

Autoturn Problems

Hi, I know there are general mail problems but is anyone else having problems with autoturn tonight. If I finger autoturn I get the message saying that there are 2 messages and that delivery is triggered but then nothing.

As an aside I don't understand why the mail is there as my server has been on all day and acording to the router logs there has not been an outage.

Roland

Murphy's law - just tried again and downloaded this time.
4 REPLIES
jberry
Grafter
Posts: 1,886
Registered: 08-06-2007

Autoturn Problems

Hi there,

We have not had any generis problems but if you raise a ticket then we can check your finger access logs and see if there are any problems.

Regards,
painswck
Grafter
Posts: 449
Registered: 30-07-2007

Autoturn Problems

Thanks Josh, have done ticket No. 10630600.

I had to raise it as a general email query. I tried via the SMTP path. Got as far as where it asks you to check that you have a stiatic IP. It then says to hit continue when you have done. No continue only back and one other option.

thanks

Roland
jberry
Grafter
Posts: 1,886
Registered: 08-06-2007

Autoturn Problems

Hi Roland,

I am not sure why you could not follow that path through link:contact us as I have just checked it through the Admin tool and it works fine. I will keep my eyes open for problems with the system however.

Regards,
painswck
Grafter
Posts: 449
Registered: 30-07-2007

Autoturn Problems

Hi Josh,

Just followed that path through the wizard and the continue option is there now.

Cheers

Roland