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Auto Login

N/A

Auto Login

For the past few days I have had to re-enter my name and password when I want to access my E-Mail, even though I have Auto Login enabled. I have tried re-activating the Auto Login, but no success. Is this something on my computer or at your end?
9 REPLIES
csogilvie
Grafter
Posts: 5,852
Registered: 04-04-2007

Auto Login

If you used to use the Webmail link, then this was changed to point to Mailboxes, where you need to keep relogging in. I believe developers are currently looking at changing this back again.

https://portal.plus.net/office.html?action=imap will give you what was on the Webmail link Smiley
davidpanther
Grafter
Posts: 52
Registered: 31-07-2007

Auto Login

I hope they do change it back, i've been having the same problem.
N/A

Auto Login

So, the Auto Login feature is now redundant. Why not just remove it, to avoid confusion?
csogilvie
Grafter
Posts: 5,852
Registered: 04-04-2007

Auto Login

Except its not redundant. It just doesn't log you in to Webmail (which is due to be corrected by developers I believe) - it still logs you in to the rest of the portal/
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Auto Login

They are taking their time to get this corrected. Been like it for ages and it is just a link change after all? An update on this from PlusNet would be appreciated.
lhorwath
Grafter
Posts: 1,248
Registered: 10-04-2007

Auto Login

Currently still an open problem (I believe it was actually created quite recently).

Problem (ID 19197)
csogilvie
Grafter
Posts: 5,852
Registered: 04-04-2007

Auto Login

Ian was chasing it up yesterday, as well, I believe as it was just a code rollback I believe.
N/A

Auto Login

How will I know when it's working again?
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Auto Login

You won't have to login again when you click the standard webmail link.