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Article on Customer BB Satisfaction

pcorker
Grafter
Posts: 309
Registered: 05-09-2007

Article on Customer BB Satisfaction

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Article on Customer BB Satisfaction

Quote
only the cable provider NTL Telewest managed to maintain the same level of satisfaction between April and September 2006.

Only because they are so consistently poor :lol:

Quote
There are mitigating factors, particularly for smaller ISPs, not least the fact that rapid fall in broadband prices has forced them to cut costs while the consequent surge in subscriber numbers - 650,00 new users since March - has put more pressure on both the infrastructure and support services.

Price cuts? Where?