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Are unused Kb on PAYG carried over to next month?

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Are unused Kb on PAYG carried over to next month?

Subject sys it all really:
If, say, I use 1250Kb in one month on Broadband PAYG, would I have the extra 750Kb carried over to the next month? (he said, expecting the answer 'no').
7 REPLIES
Alecto
Grafter
Posts: 2,886
Registered: 30-07-2007

Are unused Kb on PAYG carried over to next month?

I'm afraid you're right - the answer is no.
It would be quite a popular feature if it was offered, but it isn't. Sad
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Are unused Kb on PAYG carried over to next month?

You could try adding it as a suggestion in the ideas forum.
I expect there would need to be some limitation, say like mobiles, where rollover allowance can only be carried for one month max, and rolled over usage is used first?Huh
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Are unused Kb on PAYG carried over to next month?

I wish they would - at the moment I try to use as much of my allocation as possible. I tend to download free games or watch video streaming to get me there on the last day before a new billing month.
Community Gaffer
Community Gaffer
Posts: 12,808
Thanks: 636
Fixes: 62
Registered: 04-04-2007

Are unused Kb on PAYG carried over to next month?

Quote
You could try adding it as a suggestion in the ideas forum.


No need, I raised one a while ago. [Idea 3212] - Bandwidth rollover - ACCEPTED.

Back in mid-may it was passed to the product team for consideration. I know of no immediate plans to include it with any of our up and coming rollouts though unfortunately.

Kind Regards,

Bob Pullen
Plusnet Products Team
If I've been helpful then please give thanks ⤵

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Are unused Kb on PAYG carried over to next month?


I have been suggesting that unused bandwidth should be rolled for some time now.

It's shame that PlusNet can't be bothered to do this for their customers.
craigbrass
Grafter
Posts: 1,009
Registered: 30-07-2007

Are unused Kb on PAYG carried over to next month?

Well it has been accepted so it will be done, it just may take some time as its not "priority" as it were.
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Are unused Kb on PAYG carried over to next month?

Should happen, would be another plus in PN's favour.