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Anyone help with speed issue ?

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Anyone help with speed issue ?

Recently i have noticed when downloading files etc a slowing up of my 2mb connection.So i ran a few of plusnets connection tests these were coming out at between 700 and 1000kbs, i always used to get around 1800. Next i ran three of the BT speed test and my figures were


you have downloaded a 1.7Mb file at a speed of

769 kilo bits per second (Kbps), your service bandwidth will have been quoted to you in kilo bits per second.

621 kilo bits per second (Kbps), your service bandwidth will have been quoted to you in kilo bits per second.

716 kilo bits per second (Kbps), your service bandwidth will have been quoted to you in kilo bits per second.

Next i tried ADSL guide

Downstream 790 Kbps (98.8 KB/sec) 853 Kbps (inc. overheads)
Upstream 246 Kbps (30.8 KB/sec) 265 Kbps (inc. overheads)

and finally

DSL reports.com

2005-10-23 19:45:39 EST: 810 / 229
Your download speed : 810 kbps or 101.2 KB/sec.
Your upload speed : 229 kbps or 28.6 KB/sec.

What i cant understand is why i have dropped when nothing has changed with my set up, but just to elimate that possibilty i tried another router and another puter and the results were broadly similiar. I am on BB premier with a 30-1 contention rate. Plusent says it cant raise a fault for speed becuase the results are within acceptable limits even though i have dropped by almost half of my previuos so what do i try next ?

any help appreciated
Ross
4 REPLIES
Community Veteran
Posts: 6,983
Thanks: 8
Registered: 10-04-2007

Anyone help with speed issue ?

If using the BT speed tester still gives you slow speeds then you have pinned it down to your exchange or the BT network as that test does not touch the Plusnet system at all.

All you can do is to raise a Link:Contact us ticket and get Plusnet to pass this on to BT.
Ben_Brown
Grafter
Posts: 2,839
Registered: 13-06-2007

Anyone help with speed issue ?

From the BT Speedtest results you've posted it seems that your problems may be caused by contention at your exchange.

We will know this for sure if you get normal speeds on a BT speedtest at a time when we know it's quiet like between midnight and 7am.
N/A

Anyone help with speed issue ?

What's the VP (Virtual Paths) capacity like at your exchange? Check on Usertools.
N/A

Anyone help with speed issue ?

VP on exchange is coming up green, the three BT tests were all conducted between between 00.15 and 02.00