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Answer to some of the recent disconnection, speed problems?

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Answer to some of the recent disconnection, speed problems?

Apologies for long link, haven't the nous to shorten it and don't want to send people to wrong sites. Any helpful mods about? Cheesy

ADSLGuide.org.uk

Interesting read and certainly clears up some of the questions concerned customers are asking.

Only thing to add from me is, what's the timeline on resolving this, now?

Fred,

[Moderator's note by Chris (Eurotrain4): URL shortened for you]
11 REPLIES
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Answer to some of the recent disconnection, speed problems?

Would seem to make sense........
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Answer to some of the recent disconnection, speed problems?

Chris,

Thanks for adjusting URL Cheesy

Fred.
Geez
Grafter
Posts: 46
Registered: 04-08-2007

Answer to some of the recent disconnection, speed problems?

Shouldn't Stuart Norriss' comments have been put as a sticky in this forum on September 12th to head off some of the complaints?

Come on PN - you're your own worse enemy when it comes to PR :roll:
LiamM
Grafter
Posts: 5,636
Registered: 12-08-2007

Answer to some of the recent disconnection, speed problems?

I believe they may have been, but unstickied a couple of weeks later.
Geez
Grafter
Posts: 46
Registered: 04-08-2007

Answer to some of the recent disconnection, speed problems?

Quote
I believe they may have been, but unstickied a couple of weeks later.

Looks like me and a few hundred others missed it and some of them have since gone missing! :twisted:
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Answer to some of the recent disconnection, speed problems?

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I believe they may have been, but unstickied a couple of weeks later.


Have to admit Liam I missed that first time round, then. Though to the best of my limited knowledge, no one else has pointed that as being part of any problem involving user complaints like mine concerning terrible connection times and constant loss of sync.
It might be helpful if that was attached to the end of the troubleshooting scripts when users have faithfully jumped through all the other hoops in the diagnostic process...just a thought.

Fred
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Answer to some of the recent disconnection, speed problems?

Maybe I've missed something, but how does this tie in with the random disconnect problems?
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Answer to some of the recent disconnection, speed problems?

It doesnt. This is a different issue to that which you are experiencing.

See the reply in your other post.

Annoying as this is, it will get sorted, as long as you follow the procedures.
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Answer to some of the recent disconnection, speed problems?

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It doesnt. This is a different issue to that which you are experiencing. .


'Fraid we'll have to agree to disagree on that point, Mark. Smiley

Fred,
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Answer to some of the recent disconnection, speed problems?

Hi fred,

Sorry that last comment was to egyptus who raised his original issue in a different thread. His looks like a normal line synch issue but until he raises a ticket and gets it investigated we wont know for sure.

Sorry for any confusion. Smiley
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Answer to some of the recent disconnection, speed problems?

Mark,

Quote
Hi fred,

Sorry that last comment was to egyptus...
...Sorry for any confusion. Smiley


Shockedops:
I'm doing my absolute, level best not to flog this durn equine to the point of collapse. So far, I think I'm succeeding by not jumping into every thread about the issue I'm concerned about or hijacking them to beat my own drum tune. Thanks for clarification,

Fred, Smiley