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Another warning...why?

N/A

Another warning...why?

got an emal from PN same one again
...It has come to our attention that you have been heavily using your broadband service in recent months. blah....blah...blah....
This email has beeblah....blah...blah....
Last month you used more than:
- 100GB of data.
OR
- 30GB of data at peak-times.
This has hapblah....blah...blah....blah....blah...blah....
you know the rest..
i checked my DL quote and it has 7.48gb usage peak time and 88.12gb usage so far.
WHY?

Anybody else have this problem?
2 REPLIES
N/A

Another warning...why?

Hi there,

Welcome to the forums,

This is a known issue and is being investigated by Plus Net.

There is an existing thread here discussing it.

Hope that helps.
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Re: Another warning...why?

Quote
i checked my DL quote and it has 7.48gb usage peak time and 88.12gb usage so far.
WHY?

Anybody else have this problem?


Hi,

The dataset is based on the last complete month, not the current month. So if VMBU is currently showing 88.12GB then this is for this month, whereas the email is referring to last month.