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Another question fo plusnet support...

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Another question fo plusnet support...

I recieved my modem this morning, thanks very much PN !! Cheesy

Now that I have my modem does that mean I can start using broadband??

Should I plug it in or not??

Thank again PN
8 REPLIES
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Another question fo plusnet support...

you need to plug it in and set it up to check if your ADSL is active
LiamM
Grafter
Posts: 5,636
Registered: 12-08-2007

Another question fo plusnet support...

Your line may or may not be active. What is your activation date?

BT often enable lines days ahaead of schedule, so check if your line is connecting by plugging in the modem.

You will probably find if it does connect to the line, that you won't be able to connect to PN just yet. Make a connection atempt and then retry shortly after. PN should see your connection attempt and activate your service.
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Another question fo plusnet support...

They reckon to do it within an hour, so it may or may not happen straight away
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Another question fo plusnet support...

Well I plugged modem in and installed it but as of yet nothing. The power light is on but thats it.

Is it just a case of waiing now??

Dont like waiting been waiting for months (not PN's fault) want broadband NOW...grrrr!!!!!

Cheesy Cheesy Cheesy
LiamM
Grafter
Posts: 5,636
Registered: 12-08-2007

Another question fo plusnet support...

When is your official activation date?
holdtight
Grafter
Posts: 1,634
Registered: 15-06-2007

Another question fo plusnet support...

Yep just a short wait, 9 out of 10 times people recieve the hardware before the line is activated but not long now Cheesy
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Another question fo plusnet support...

Official activation date is this friday but i hear that people are often connected earlier. I placed my order last tuesday.

I know I'm being impatient but I've been waiting for such a long time and now that I'm so close I expecting it all to go wrong.

C'MON Plusnet gimme broadband :mrgreen:
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Another question fo plusnet support...

You mean CMON BTWholesale Gimme Broadband!

You are waiting for BTW, not PN, they'll sort you out as soon as BTW have connected your line Cheesy

(PN are never shy when it comes to getting people connected as then they can start charging you for it Wink )

Keep your eye on the lights, and you might get lucky...