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An odd one...

Posts: 39
Registered: 14-08-2007

An odd one...

Hi guys,

This is currently going through the usual channels, but wondered if anyone could shed any light on my problem.

I recently moved, and had by BB transferred over. I have an internet connection (which was a blessing in itself after reading all the stories on here), but when I connect, the little speech bubble tells me the connection is 6.6mb,

but the internet is incredibly slow.
When I run a speed test, it's only running at around 512k.

Have a got a problem at my end somewhere?

(I'm using a BT Voyager 105, if that's important).

Any help or suggestions would be greatly appreciated.

Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

An odd one...


Looking at the speed history for the line, which only has one entry at the moment, it looks like the line sync'd below 1Mbps at some point in the past 24 hours (possibly the first time you tried it?).

So long as the line remains stable and syncs at that rate for the next 3-5 days then the systems at BT will automatically update the throughput speed and increase it.