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Amazing high ping in game ?

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Amazing high ping in game ?

I download fine, I surf web fine and the speed test shows I have a fantastic 1Mb connection. Yet on my PN Premier account I am getting exception high ping, i mean like 500ms or so. WhyHuh Evil Evil Evil

Any input welcome.

Thanks
15 REPLIES
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Amazing high ping in game ?

What is the address of the server you are pinging and I'll do a comparison.
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Amazing high ping in game ?

From the best server i get 200 or ping :/ and these are like UK servers
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Amazing high ping in game ?

Post a trace to the server (s) so we can see where the problem lies.
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Amazing high ping in game ?

You can ignore what i said it happened to all servers, they seem to have settled down.

The regualr server i goto which is a US server give back:

C:\Documents and Settings\kjb>tracert 67.15.37.236

Tracing route to ev1s-67-15-37-236.ev1servers.net [67.15.37.236]
over a maximum of 30 hops:

1 16 ms 15 ms 21 ms lo0-plusnet.pte-ag2.plus.net [195.166.128.72]
2 14 ms 13 ms 15 ms ge0-0-0-504.pte-gw2.plus.net [84.92.4.90]
3 14 ms 17 ms 15 ms ge0-0-0-22.ptn-gw1.plus.net [212.159.4.1]
4 360 ms 357 ms 361 ms 195.66.226.185
5 442 ms 441 ms 439 ms p10-0.core01.bos01.atlas.cogentco.com [130.117.0.46]
6 465 ms 468 ms 466 ms p5-0.core01.ord01.atlas.cogentco.com [66.28.4.110]
7 463 ms 458 ms 451 ms p15-0.core02.ord01.atlas.cogentco.com [66.28.4.62]
8 471 ms 466 ms 460 ms p12-0.core01.mci01.atlas.cogentco.com [66.28.4.33]
9 495 ms 495 ms 499 ms p12-0.core01.iah01.atlas.cogentco.com [66.28.4.105]
10 497 ms 499 ms 497 ms g0-1.na21.b015619-0.iah01.atlas.cogentco.com [66.28.64.62]
11 494 ms 497 ms 494 ms everyones_internet_2.demarc.cogentco.com [38.112.25.158]
12 506 ms 494 ms 486 ms gphou-66-98-241-28.ev1.net [66.98.241.28]
13 486 ms 490 ms 490 ms gphou-66-98-241-124.ev1.net [66.98.241.124]
14 582 ms 599 ms 614 ms ev1s-67-15-37-236.ev1servers.net [67.15.37.236]

Trace complete.

Looks like its something wrong with a node outside of PN Sad Funny thing is it was working fine this morning Sad
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Amazing high ping in game ?

Hi there,

I think I remember seeing a similar thread running on this, maybe on AG. So it would appear that you are not alone.

As you say, it is well out of PN's control.
Ben_Brown
Grafter
Posts: 2,839
Registered: 13-06-2007

Amazing high ping in game ?

The problem seems to start with 195.66.226.185, which is owned by linx (one of our peers). I'll see if our network people can speak to them, but this is really outside of our control so unfortunately I can't guarantee anything!
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Amazing high ping in game ?

hey thanks, hope they can sort it out Sad
killban
Grafter
Posts: 37
Registered: 09-06-2007

Amazing high ping in game ?

Hi,

I am having lots of lag playing on WWII Online which is based in the states. Here is my traceroute, and it would seem to be the same hop that is causing an issue for me.

traceroute to www.wwiionline.com (66.28.224.247), 30 hops max, 38 byte packets
1 192.168.0.1 (192.168.0.1) 0.839 ms 0.812 ms 0.762 ms
2 lo0-plusnet.pth-ag3.plus.net (195.166.128.64) 26.427 ms 17.900 ms 17.683 ms
3 ge0-0-0-403.pte-gw2.plus.net (84.92.4.2) 53.198 ms 17.183 ms 17.708 ms
4 ge1-0-0-23.ptn-gw1.plus.net (212.159.4.17) 17.259 ms 17.950 ms 192.738 ms
5 195.66.226.185 (195.66.226.185) 386.470 ms 384.305 ms 389.377 ms
6 p10-0.core01.bos01.atlas.cogentco.com (130.117.0.46) 454.168 ms 449.109 ms 445.908 ms
7 p5-0.core01.ord01.atlas.cogentco.com (66.28.4.110) 472.766 ms 469.025 ms 470.798 ms
8 p15-0.core02.ord01.atlas.cogentco.com (66.28.4.62) 475.962 ms 503.275 ms 479.951 ms
9 p12-0.core01.mci01.atlas.cogentco.com (66.28.4.33) 493.921 ms 494.194 ms 492.211 ms
10 p5-0.core02.dfw01.atlas.cogentco.com (66.28.4.37) 583.130 ms 589.748 ms 657.599 ms
11 g50.ba01.b000385-1.dfw01.atlas.cogentco.com (66.28.5.11Cool 493.667 ms 493.893 ms 501.365 ms
12 Playnet.demarc.cogentco.com (66.28.30.146) 127.578 ms 129.030 ms 126.824 ms
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *

Thanks in advance for asking linx about the problem.
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Amazing high ping in game ?

Exact same issue with rtcw servers I traditionally get sub 50ms on

Paste from traceroute below.

Anyone got any idea what is going on? Been like this for a week now. Everyone else in game including a few from the uk are all sub 100ms I'm over 600!

Tracing route to black.boware.nl [217.115.204.204]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms mygateway [192.168.1.1]
2 24 ms 23 ms 24 ms lo0-plusnet.ptn-ag1.plus.net [195.166.128.123]
3 24 ms 23 ms 23 ms ge0-0-0-103.ptn-gw2.plus.net [84.92.3.18]
4 23 ms 23 ms 22 ms ge0-0-0-22.ptn-gw1.plus.net [212.159.4.1]
5 455 ms 465 ms 465 ms 195.66.226.185
6 478 ms 484 ms 484 ms p15-0.core01.ams03.atlas.cogentco.com 130.117.1.226]
7 488 ms 478 ms 487 ms Nxs-Internet.demarc.cogentco.com [217.71.99.118]

8 480 ms 481 ms 481 ms black.boware.nl [217.115.204.204]

Trace complete.
Ben_Brown
Grafter
Posts: 2,839
Registered: 13-06-2007

Amazing high ping in game ?

Hi there,

Our networks team have now made some changes to our configuration so cogent isn't used any more, unless the site/server you are trying to get to has specified that cogent must be used.

This should improve this situation considerably.
mike001
Grafter
Posts: 393
Registered: 30-07-2007

Amazing high ping in game ?

Quote
The problem seems to start with 195.66.226.185, which is owned by linx (one of our peers). I'll see if our network people can speak to them, but this is really outside of our control so unfortunately I can't guarantee anything!


This is not so
It happens to me when +nets network gets to busy
tonight for instance lo0-plusnet.pte-ag2.plus.net was the best one to be on But even that was giving me bad pings on and off....and this is to +nets q3 servers

lo0-plusnet.pte-ag1.plus.net
and
lo0-plusnet.pte-ag3.plus.net
totally unplayable
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Amazing high ping in game ?

Fancy posting a couple of traces?
Snarf
Grafter
Posts: 340
Thanks: 4
Registered: 04-08-2007

Amazing high ping in game ?

My mistake on this one, apparently XFire was blindly downloading something (without telling me) and using all my bandwidth!
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Amazing high ping in game ?

mmmmh. ag2 looking ok.


Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\>tracert portal.plus.net

Tracing route to portal.plus.net [212.159.8.137]
over a maximum of 30 hops:

1 3 ms <1 ms <1 ms 10.0.0.1
2 33 ms 38 ms 32 ms lo0-plusnet.pte-ag2.plus.net [195.166.128.72]
3 33 ms 33 ms 32 ms ge0-0-0-504.pte-gw1.plus.net [84.92.4.89]
4 33 ms 33 ms 33 ms gi4-0-23.pth-gw2.plus.net [212.159.4.21]
5 38 ms 39 ms 39 ms atm0-1-0.ptb-gw1.plus.net [195.166.129.246]
6 38 ms 38 ms 39 ms vlan18.pri.ptb-gw4.plus.net [195.166.129.130]
7 40 ms 37 ms 38 ms if2.ptb-al1.plus.net [195.166.129.39]
8 38 ms 37 ms 38 ms portal.plus.net [212.159.8.137]

Trace complete.

C:\Documents and Settings\>