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Advance notice of your Direct Debit payment...

grahambritten
Grafter
Posts: 105
Registered: 01-08-2007

Advance notice of your Direct Debit payment...

For the past 3 nights running I have received the same e-mail notifying me of my next direct debit payment.

Fri 17/01/2003 21:51 - 2 e-mails
Sat 18/01/2003 21:51 - 2 e-mails
Sun 19/01/2003 21:49 - 2 e-mails

The 2 e-mails bit I can handle as I understand that you send to the e-mail address I gave you when I signed up and the "postmaster" address. But why oh why have received the same e-mail for the past 3 nights. Thank god they all have the same Direct Debit reference number!!

Anyone else suffering with this?Huh
4 REPLIES
N/A

RE: Advance notice of your Direct Debit payment...

> For the past 3 nights running I have received the same e-mail notifying me of my next direct debit payment.
>
> Fri 17/01/2003 21:51 - 2 e-mails
> Sat 18/01/2003 21:51 - 2 e-mails
> Sun 19/01/2003 21:49 - 2 e-mails
>
> The 2 e-mails bit I can handle as I understand that you send to the e-mail address I gave you when I signed up and the "postmaster" address. But why oh why have received the same e-mail for the past 3 nights. Thank god they all have the same Direct Debit reference number!!
>
> Anyone else suffering with this??

Nope - but i'd worry about the Sunday mails they came two minutes early. See what Monday brings!
Saturn
Grafter
Posts: 732
Registered: 30-07-2007

RE: Advance notice of your Direct Debit payment...

I had this too, but it was my fault they said! Of course! Just like it's probably my fault I've been having connectivity problems all weekend.
N/A

RE: Advance notice of your Direct Debit payment...

Good Morning,

If you have any concerns about the billing on your account or the number of notification emails we send you, please let us know. Just raise a ticket on your account with all the details and we will investigate for you.

Regards,

Dave

--
| David Scarpa...................Unmetered & ADSL solutions
| Technical Support.....................for Home & Business
| PlusNet Technologies Ltd............@ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----
grahambritten
Grafter
Posts: 105
Registered: 01-08-2007

RE: Advance notice of your Direct Debit payment...

Cliff/Martin, thanks guys for your comments.

Customer Support, ticket raised.

Oh, BTW, no e-mails received tonight!! :cheese:

Graham