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Activation time?

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Activation time?

Hi,

Does anybody know roughly what time ADSL activation will occur on my line, which is still hopefully due for today??

Since Friday the router has been able to make a connection to something but receives BT IPs which have no routing - so I presume I'm now just waiting for my connection to be routed to Plus Net??

Simon, who's looking for an excuse to leave work early ;-)
5 REPLIES
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RE: Activation time?

Hi Simon,

We are still waiting to hear from BT. As soon as the line is activated we will contact you and let you know.

Thanks
Chris
--
| Chris Rugen ................................ Unmetered & ADSL solutions
| Customer Support................................... for Home & Business
| PlusNet Technologies Ltd ........................... http://www.plus.net
+ ---------- My Referrals - It pays to recommend PlusNet ---------------
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RE: Activation time?

Join the queue

I also am in the same situation, and was told that it would be activated today. I had to wait an extra week because of PlusNets error, as they didnt submit the upgrade form. Now there is an open ticket on my account that has been left unactioned 32 hours past the proper time to do so.
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RE: Activation time?

Hi,

I'll look into this ticket for you now and ensure it is updated.

Thanks
Chris
--
| Chris Rugen ................................ Unmetered & ADSL solutions
| Customer Support................................... for Home & Business
| PlusNet Technologies Ltd ........................... http://www.plus.net
+ ---------- My Referrals - It pays to recommend PlusNet ---------------
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RE: Activation time?

How late do BT work or is that it for today? Sad
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RE: Activation time?

I was told I was 'activated' over a week ago and still have been unable to connect - even though I'm paying for the service already!