cancel
Showing results for 
Search instead for 
Did you mean: 

Accessing Multiple Mailboxes with Agent

N/A

Accessing Multiple Mailboxes with Agent

Hi Guys,

I'd just like to ask if there are any problems setting up the full version of Agent (I've got the newest - v1.9) to pick up mail from multiple mailboxes on PlusNet (or anywhere else)?

I've got three mailboxes at the moment. I know the settings should be:

Default Mailbox
Default Mailbox+Mailbox1
Default Mailbox+Mailbox2

Would I be right in assuming that if I want to pick up email from all three mailboxes, I'd have to change Agent's settings to:

Default Mailbox+Mailbox1+Mailbox2?

This is what I've been doing, and Agent doesn't seem to want to know. It works okay if I change things to:

Default Mailbox+Mailbox1, or
Default Mailbox+Mailbox2

but it doesn't seem to work if I set it for all three.

Am I doing something wrong, or can Agent not handle any more than two mailboxes at a time?
--
Phil Friel
http://www.sfuniverse.co.uk
A fan of good SF, good music, good food, and good booze.
6 REPLIES
N/A

RE: Accessing Multiple Mailboxes with Agent

Hi Phil,

In an ideal world collecting from 3 mailboxes would be very nice but unfortunately it is not possible with our service.

When you enter Default Mailbox+Mailbox1 as the username in effect you are only connecting to Mailbox1. The first reference to Mailbox is purely the username of your account. This way our system knows that you want to pull mail from an additional mailbox named Mailbox1 tied to your account.

Hope that makes some kind of sense Smiley



Regards
--
| Dean Wood..........................Unmetered & ADSL solutions
| Customer Support Agent..............for Home & Business
| PlusNet Technologies Ltd..........@ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet ----- +
N/A

RE: Accessing Multiple Mailboxes with Agent

Hi Dean,

I get it now. Well, the Default Mailbox+Mailbox1 is my main mailbox anyway, into which the vast bulk of my mail arrives, so it's not too serious. I just thought that there might be some way to get all three, as the other two should become more active at future dates.

I can always go to the PlusMail webview here at the portal, and I've found a way in Agent which only takes 30 seconds or so - before I go online, I go into the Inbound Email option, and make a quick change from one to the other:

eg:
Default Mailbox+Mailbox1, pick up the mail, a few seconds deleting and typing changes that to Default Mailbox+Mailbox2 to pick up the mail from there, and hitting the delete key for a second or two takes me right back to Default Mailbox to empty that one. I seem to be able to do all of this while connected to PlusNet, so the time involved is minimal, as I don't have to reconnect each time I make a change.

Not quite as nice as having all three permanently in the settings to pick them all up on one pass, but it'll have to do. Sad~
--
Phil Friel
http://www.sfuniverse.co.uk
A fan of good SF, good music, good food, and good booze.
N/A

RE: Accessing Multiple Mailboxes with Agent

Hi Phil,

Could I suggest using Outlook Express instead?.

With OE you can create multiple accounts (1 for each mailbox) and check them one after the other without the need to keep re-entering your details over and over again.

Just a suggestion but it may be just what you're looking for.


Regards
--
| Dean Wood..........................Unmetered & ADSL solutions
| Customer Support Agent..............for Home & Business
| PlusNet Technologies Ltd..........@ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet ----- +
N/A

RE: Accessing Multiple Mailboxes with Agent

Hi Dean,

I just knew that someone would mention OE (Argh!). Not exactly my favourite bit of software.

The ability to connect to multiple accounts and servers is the only possible advantage that I see OE having over Agent, and the developers of Agent have this high on their list for coming upgrade enhancements. So I think I'll stick with them, as I regard Agent as a vastly superior email/newsgroup client. I'd also prefer to keep both email and newsgroups under the same program, and OE isn't on the same planet as Agent when comparing newsreaders.

My other two mailboxes are more for future needs anyway, and are seeing little traffic at the moment. They're more for a time when my future website will be in need of them, so I can keep personal email apart from website and club email. By the time I start to use them fully, Agent will probably have the enhancements that I want.

In the meantime, I'll continue to use the PlusMail webview to view the other two mailboxes. If they start to pick up messages, I'll alter the settings in Agent to download them. Most times they're empty, so I don't need to bother anyway.

Aside from that, thanks for the suggestion. Smiley~

--
Phil Friel
http://www.sfuniverse.co.uk
The SF site for all fans of good science fiction & fantasy.
N/A

RE: Accessing Multiple Mailboxes with Agent

Hi Phil,

> I just knew that someone would mention OE (Argh!) <

...and I just knew you'd say that..lol. Never mind, it was worth a try.


Regards
--
| Dean Wood..........................Unmetered & ADSL solutions
| Customer Support Agent..............for Home & Business
| PlusNet Technologies Ltd..........@ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet ----- +
N/A

RE: Accessing Multiple Mailboxes with Agent

Hi Dean,

No problem. Thanks for the suggestion anyway. I know I can always use OE if I reall (really, really, really) have to. Smiley~
--
Phil Friel
http://www.sfuniverse.co.uk
The SF site for all fans of good science fiction & fantasy.