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ADSL speed

PhillipH
Grafter
Posts: 229
Registered: 31-07-2007

ADSL speed

Tuesday and Wednesdays adsl speed was terrible (due to the upgrade).

Thursday after the upgrade the speed was great.

Now (friday) its terrible!!??!? ive never seen it this bad.

anyone else got the same? and does anyone know when it will be fixed?!??!?!

thanks
23 REPLIES
N/A

ADSL speed

Have you confirmed it isn't a problem on your side fo the connection?

If not, attempt to follow the troubleshooting FAQ in the Tutorial and FAQ forum, especialy noting the "Speed Troubles" section.
PhillipH
Grafter
Posts: 229
Registered: 31-07-2007

ADSL speed

i have had plus net adsl for over a year and its never had any problems.

i know its not on my side!!!!!
painswck
Grafter
Posts: 449
Registered: 30-07-2007

ADSL speed

Speeds here still stable, 478 down on ADSLguide. No problems apart from the actual downtime during the maintenance.
Community Veteran
Posts: 14,469
Registered: 30-07-2007

ADSL speed

Have you checked to see if you local exchange has congestion issues (i.e. red or amber) on http://cgi.support.plus.com/exchanges/

I do see slow downs at certain times but this usually means more activity - i.e. early morning, lunchtime and after 5pm.

What speeds are you getting with plusnets speed test on on ADSLguide.
PhillipH
Grafter
Posts: 229
Registered: 31-07-2007

ADSL speed

i guess thats bad? or typical?

Details For Carlisle Exchange

--------------------------------------------------------------------------------
Current Status [?] : (Red)
On your exchange, the Virtual Paths (the connections between your local exchange and the rest of the world) are currently operating outside of BT Wholesale's planning guidance, although they are still performing within the products specification.

At peak times, you may notice your ADSL connection slows down significantly, or does not achieve the expected speeds at any time. BT recognise this as a serious issue and have prioritised upgrades at your exchange. If you are currently experiencing slowdowns on your connection, please ONLY contact Support if no date for an upgrade is provided here or if the date has passed.
Community Veteran
Posts: 14,469
Registered: 30-07-2007

ADSL speed

Not typical but can explain why you are getting slow speeds. Due to be sorted on 14/1 so have another week to wait.

So what are you speeds using the 2 tools I indicated earlier?
PhillipH
Grafter
Posts: 229
Registered: 31-07-2007

ADSL speed

well its strange.

pages take minutes to load (well probably 1 minute)

for example the pages in plus net are taking 1 min to load up ?!?!?!??!?!

speed test says i have 360kbps

how can i have 360kbps and 1 min to load a page?
N/A

ADSL speed

Downstream 489 Kbps (61.1 KB/sec) 528 Kbps (inc. overheads)
Upstream 252 Kbps (31.5 KB/sec) 272 Kbps (inc. overheads)


Hmmm just got disconnected.......

Downstream 1807 Kbps (225.9 KB/sec) 1951 Kbps (inc. overheads)
Upstream 246 Kbps (30.8 KB/sec) 265 Kbps (inc. overheads)


After i reconnected :/ lol
PhillipH
Grafter
Posts: 229
Registered: 31-07-2007

ADSL speed

i guess your point is that speed tests can mean nothing.

doesnt help me either way.
Community Veteran
Posts: 14,469
Registered: 30-07-2007

ADSL speed

No it is proving that disconnecting and reconnecting can sometimes get a better connection speed - probably because you connect to different link on PlusNets or BTs equipment and thus get a different route through PlusNets network which may be less congested.
N/A

ADSL speed

Re- connecting might put you onto a different
router and one of Plusnets least congested VP's,
but you should'nt see such a huge difference.
That might simply be due down to the recent maintenance
and the pc in question has only just been re-booted.
There are different routes to different Web sites and speedtester's the latency varies hugely. Hence different results.
However bad your line is, you should'nt be experiencing delays
of one minute for web pages loading.
Have a look at the MTU tweak topic and try changing some settings,
this might improve matters.
You would do us all a favour by letting us know what happens next
week following the exchange upgrade and what differences you notice.
Alec.

http://portal.plus.net/central/forums/viewtopic.php?t=12116&start=0
N/A

ADSL speed

PCI modem, no need to reboot Smiley the modem disconnected before the line droped :/ i have had this connection since july 2003, recently happening 3-4 times now :/

Rock and roll now, spiking @ 365/KB and droping to 230-240'ish @ BT speed test, which is normal Smiley

01/09/2004 - 19:56:10 - EVENT = PHYSICAL STATISTICS -
Upstream Output Power = -38 dBm
Upstream Noise Margin = +31.0 dB
Upstream Attenuation = 22.0 dB
Upstream Bits per Frame = 265
Upstream CRC Errors = 0
Upstream FEC Errors = 0
Upstream HEC Errors = 0
Downstream Noise Margin = +21.9 dB
Downstream Attenuation = 22.0 dB
Downstream Bits per Frame = 1608
Downstream CRC Errors = 17
Downstream FEC Errors = 0
Downstream HEC Errors = 9
Startup Attempts = 2
N/A

ADSL speed

If you were getting disconnections six months ago then
I'd say check your filters , cabling,sockets.
Check the modem if faulty, pc and power supply eg. have
you recently connected a huge graphics card and is
it possibly drawing to much power away from the modem.
However since there's been so much report recently of
disconnections and slow downs and so many backlogs of
BT maintenance pending, then the most likely explanation
is BT.
Your line looks pretty OK and so do your speed's Smiley
PhillipH
Grafter
Posts: 229
Registered: 31-07-2007

ADSL speed

ok well ive tried to tweak my connection using tools and apparently its already configured for maximum speed.

im still not getting all graphics loading in a page, and it still has trouble loading plus net pages.

im now doing a virus scan - although i dont expect to find any.

Sad